Returns & Exchanges

At Clover Needlecraft, we want you to be completely satisfied with your purchase. If your tools or accessories do not meet your expectations, we offer a 30-day return window for items in their original, unopened packaging.

1

Initiate Your Request

Contact our customer service team with your order number and the reason for your return to receive a Return Authorization (RA) number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

3

Ship the Item

Send your package back to our distribution center using a trackable shipping method to ensure it arrives safely at our facility.

4

Receive Your Refund

Once our quality team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing